3 - Industry Warranty's Indicate Quality
There are Consumer Grade and Professional Grade levels of quality. The equipment's Grade and Warranty period are directly tied to each other. The warranties range from 1 to 10 years and is an accurate indication of the item quality. The video explains.
Our Standard 5 Year Warranty
All purchases from Backstreet are covered under our complete 5 year warranty - the longest in the industry! The others only offer a 1 or 2 year standard warranty. Why can we more than double the warranty period compared our competitors? Its our quality. We engineer our equipment to last and select only quality components. We use metal housings that meet and even exceed the extreme weather ratings of the national standard IP67. Simply put, our equipment is built to last.
The data is in! Over the last decade we have monitored warranty costs/replacements and we could not be more proud of our equipment's performance. The results are so positive that we are now offering customers the ability to extended their warranty to 10 years!
Extend your Warranty to 10 Years!
You now have the option of adding additional years of warranty to your purchase. As usual, all purchases are covered with our standard 5 year warranty, but now customers can extended their warranty all the way to 10 years!
If you have already purchased and you would like to extend the warranty, or are placing a new order and would like to add additional years of coverage, give us a call and we'll be glad to help.
Chapters
1 - The Smart Way to Shop for Security Cameras
Many consumers are more confused at the end of a security solution purchase than they were at the start. (video)
2 - Choosing the Right Technology
There are many technologies on the market, including solar, battery, wireless, and wired, as well as Consumer Grade and Professional Grade versions of these products. How do you know which is right for you? (video)
3 - Industry Warranty's Indicate Quality
A security camera's warranty is a good indicator of its quality and expected lifespan. Industry warranties range from 1 to 10 years. Know the warranty before you buy! (video)
There are golden rules to consider when designing or purchasing a security camera system. We explain each rule so you "Get It Right the First Time"! (video)
5 - Understanding Resolution & Frame Rates
Let's cut through the confusion and keep things simple when it comes to security camera storage, clarity, and resolution. Which resolution is right for your application? (video)
Learn the basic components of video security camera systems: cameras, cables, recorders, monitors, and network connections. This video surveillance storage covers it all. (video)
7 - Best Camera Locations & Heights
Learn recommended camera fields of view, installation locations, and heights for best coverage. Your design should be flexible while following these best practices.
8 - Selecting the Right Camera & Mount
One size does NOT fit all! Learn how to select the right camera for each location. Optical Zoom vs Digital Zoom, how to capture license plates, color night vision & more. Follow the Pro's tips and get it right the first time. (video)
9 - Video Recorders & Best Locations
How to select the proper video surveillance storage NVR (network video recorder) for your application. Click through to learn the best locations for video surveillance recorders.
10 - Video Storage, Hard Drives & Cloud
Use our security camera storage calculator to determine the required storage capacity. Learn how to expand storage, protect against theft, and what cloud NVR storage options we offer. (video)
11 - PoE Units & How to Use Them
PoE units make installation more cost-effective and allow for flexible system design. Learn what they are and how to use them.
12 - Wire & Cable - Alternative Transmission Options
Learn how to wire a system, plan cable runs, and design efficiently. If the camera installation is challenging, our wireless transmission options will address it. (video)
Learn how to design an efficient business security camera system. Effectively secure your assets and employees while managing your business operations from anywhere. (video)
Learn how to design an effective home security camera system to secure your home, assets, and family. Monitor your home remotely from anywhere. (video)
15 - Interior Camera Placement
Learn how to effectively install security cameras in your home or business for optimal coverage while maintaining privacy.
16 - DIY Installation or Pro Install - You Choose!
Most of our customers install the system themselves with our expert factory support, but you may prefer a clean professional installation by a technician. We support both options nationwide; you choose which you like. (video)
17 - Live & Remote Viewing with Alerts
You choose how you interface with our state-of-the-art systems. All options are available, and any combination of viewing options can be used: direct connect monitors, personal computers, tablets, and smartphones - Super fast, precise, and no monthly fees.
One of the most common requests our customers have is the ability to identify and capture license plates. Follow the rules and recommendations we outline, as license plate capture is one of the most challenging tasks for security cameras.
19 - Customizing Kits - Sending Quotes - Financing
Learn how to customize any of our kits to meet your exact needs, then send a line-item PDF quote to any email you choose. Use our instant financing option during checkout to fit the budget. (video)
20 - ProVue vs. Cyber Secure - Feature Comparison
We offer two high-performance series. Both are cutting-edge 4K solutions. Which series is right for you?
Design Tools & Resources
Let one of our experts design your system. It's the sure way to get it right the first time at the lowest price. Book a 30-minute design appointment using our online calendar. You'll be glad you did!
Do-it-yourself System Designer
Design your home or business security system like a Pro. Locate cameras and their viewing areas to visualize each camera's coverage, and evaluate the overall design. This surveillance system design tool covers it all.
Build a complete custom system for your home or business without any confusion or mistakes. This easy-to-use tool makes sure you select all the components you need for a complete system. You can even include installation!
Use our video storage calculator to determine the required hard drive capacity based on the number of cameras and the desired storage duration.
Not sure what Cat6 is? Would you like to know the difference between a DVR and an NVR? Here are simple, clear explanations of industry terms.
How to Troubleshoot Security Cameras & Systems
CCTV Security systems consist of several electronic parts. The system requires all of them to be operating flawlessly for reliable operation. When one component fails, it can be challenging to identify the root cause because each part relies on the others for system-wide operation. Follow these step-by-step instructions to quickly identify the part causing the problem.
Industry News & Events
What is a Surveillance Trailer?
Why are these strange, purpose-built, surveillance trailers popping up all over the country? Are they the only reliable and cost-effective solutions available for crime deterrence and response? How do they work? Are they Effective? What do they cost?
The US government banned the use of Dahua, Lorex, Hikvision, and other home security cameras in federal facilities due to hidden backdoors. In June 2021, the FCC unanimously voted to start procedures to ban the sale of these brands to the general public by denying new products FCC approval.
The NDAA banned the use of electronic equipment from specific companies. What’s interesting about the law is that it bans companies rather than countries. It ignores borders and focuses on individual entities.
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