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About Backstreet Surveillance

Industry Era Top 10 Best of State award Customer Reviews

Best of State Winner - Science & Technology

We are happy to announce that Backstreet is now a 2021 Best of State winner for innovations in Science & Technology. The Best of State Awards recognize outstanding individuals, organizations and businesses in Utah. Nominees are judged on achievement in their field of endeavor, innovation or creativity in approaches, techniques, methods or processes and contribution to improving the quality of life in Utah. We at Backstreet are honored to receive this award and will continue to dedicate ourselves to the safety of America’s communities.

Industry Era - 10 Best Security Solution Providers

Industry Era - Best Security Solution Providers Industry Era - Best Security Solution Providers

For years, home and business video surveillance solutions have been primarily serviced by two extremes: big box store DIY kits and expensive security dealers. The security experts at Backstreet Surveillance realized the DIY market clearly had a void in services. No professional DIY support or resources existed for the handy homeowner or the business with an IT or maintenance department. Both possess the skill to pull cable and mount cameras but tend to lack the expertise to select security cameras, design home surveillance systems and solve installation challenges.

Since its inception, Backstreet has been designed to provide expert DIY security services nationwide. In basic terms, the customer provides the brawn and Backstreet provides the brains. The company operates an extensive and informative website backed by a fully staffed technical department, providing design, programming and troubleshooting services nationwide.

This business model has been a big winner for the company. As stated by the company’s CEO, “The business model is tried and proven, generating over $100 million in online sales.” The large sales volume allows the company to engineer their security cameras, select the highest quality performance specifications and set innovative standards. This effort has been overwhelmingly successful for the company, allowing them to offer the industry’s longest warranty of 5 years.

2020 was an excellent year for the company as the support staff doubled, sales rose 44% and the company launched a new nationwide security camera installation service. Now the customer has the choice of a DIY or complete turn key surveillance solution. As management states, “Backstreet is the only company nationwide with the ability to quote an up-front fixed price for installation. There is only one low price for installation nationwide, whether it be in New York or California.” With the support of a nationwide network of IT professionals, the company is successfully managing the installation of home and business surveillance systems all over the country.

Backstreet’s plan to grow and compete is simple: Be fast and be first. The company invests heavily in customer support technologies. From patented universal security camera mounts to cutting edge design tools, Backstreet is constantly developing new and innovative tools to propel the industry forward. A great example of one of these innovations is the company’s new custom security camera kit builder. allows anyone to design a custom video home surveillance system without having any previous knowledge about security cameras.

2021 will again be a big year for the company as they expand the installation department and add new technologies, such as full color night vision products. Online marketing will continue to expand through the company’s YouTube channel and other social media platforms. The company boasts over 30,000 security cameras sold each year with 2021 projections indicating that 35-40,000 cameras are to be sold.

Backstreet’s website averages 2,500 visitors a day. Being internet based with a national reach means that the company is contacted daily with unique and challenging opportunities. From the homeowner that is in need of a better performing CCTV home surveillance system to the nuclear power plant that is searching for surveillance design expertise, Backstreet supports it all. 2020 saw the company excel in several vertical markets. The recent influx in new storage facilities has generated a very profitable niche for the company and 2020 also saw a significant demand for life safety solutions in churches and religious facilities. As management states, “There is no vertical industry we cannot target, service and support. Backstreet makes sure that you get it right the first time.”

Backstreet support department

Since 2012 - A Trusted Industry Leader

Backstreet Surveillance provides high performance do-it-yourself security camera systems for business and homes, nationwide!

We offer both pre-packaged kits and free custom design. Each order is prepackaged and shipped to the customer with everything needed for a fast and easy installation. Our home surveillance systems are designed for the beginner and supported with our award winning (USA based) technical department.

We back our equipment with a full 5 year warranty and free lifetime technical support. Add in free shipping and our 30 day money back guarantee and it’s easy to see Backstreet Surveillance is the right choice. The Backstreet Promise says it all: We promise you will not find a lower price for the same quality and support…anywhere!

Backstreet Surveillance is a national online supplier servicing the entire United States. We are an American owned company and all our support representatives and facilities are located here in the U.S. All customer services are efficiently provided by our website and main Toll Free Number; it's the only number you need for complete customer care. Nationwide Toll Free 1-800-431-3056. Fax 1-800-653-4089.


US Mailing Address
Backstreet Surveillance 
Interchange Industrial Park 
390 West Ironwood Drive
SLC, UT 84115 

"A+" Better Business Bureau Rating!

We are a proud "ACCREDITED" member of the Better Business Bureau. Our commitment to meeting our customers expectations is reflected in our BBB rating. The bureau rates Backstreet Surveillance as "A+" the top rating they award!

30 Day Money Back Guarantee

Any item can be returned within 30 days from the date of delivery for a refund. If you need to change an item we will be glad to exchange any item for another. If the equipment is just not right for you we will provide a 100% refund once we receive the equipment and all materials back. Simply follow the return policies detailed on this website.

Longest Warranty in the Industry!

All equipment is covered under a complete 5 year warranty from the date of delivery. During this time all products are guaranteed against manufacturing and operational defects. In the event of such defects during this period, it is our responsibility to replace the defective item with an exact or comparable product.

USA Based - Unlimited Technical Support

We provide USA based, Free, Unlimited, Life-time Technical Support for all the equipment we offer. Don’t hesitate - if you have any questions, give us a call or use our convenient chat tool.

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