There are Consumer Grade and Professional Grade levels of quality. The equipment's Grade and warranty period are directly tied to each other. The warranties range from 1 to 10 years and is an accurate indication of the item quality. The video explains.
Our Standard 5 Year Warranty
All purchases from Backstreet are covered under our complete 5 year warranty - the longest in the industry! The others only offer a 1 or 2 year standard warranty. Why can we more than double the warranty period compared our competitors? Its our quality. We engineer our equipment to last and select only quality components. We use metal housings that meet and even exceed the extreme weather ratings of the national standard IP67. Simply put, our equipment is built to last.
The data is in! Over the last decade we have monitored warranty costs/replacements and we could not be more proud of our equipment's performance. The results are so positive that we are now offering customers the ability to extended their warranty to 10 years!
Extend your Warranty to 10 Years!
You now have the option of adding additional years of warranty to your purchase. As usual, all purchases are covered with our standard 5 year warranty, but now customers can extended their warranty all the way to 10 years!
If you have already purchased and you would like to extend the warranty, or are placing a new order and would like to add additional years of coverage, give us a call and we'll be glad to help.
There are so many different technologies on the market: solar, battery, wireless, wired as well as Consumer Grade and Professional Grade versions of these products. How do you know which is right for you? (video)
One size does NOT fit all! Learn how to select the right camera for each location. Optical Zoom vs Digital Zoom, how to capture license plates, color night vision & more. Follow the Pro's tips and get it right the first time. (video)
Most of our customers install the system themselves with our expert factory support, but you may want that clean professional installation completed by a pro. We support both options nationwide and you choose which you prefer. (video)
You choose how you interface with our state-of-the-art-systems. All options are available and any combination of viewing options can be used: direct connect monitors, personal computers, tablets, and smartphones - Super fast, clear, and no monthly fees.
One of the most common requests our customers have is the ability to identify and capture license plates. This can be achieved if you follow the rules and recommendations we detail. It is important that you follow them, simply because capturing a license plate is one of the most challenging tasks for security cameras.
Design your home or business security system like a Pro. Locate cameras and their viewing areas to provide a visual of the effective coverage of each camera and evaluate the overall design. This surveillance system design tool covers it all.
Build a complete custom system for your home or business without any confusion or mistakes. This easy to use tool makes sure you select all the components you need for a complete system. You can even include installation!
CCTV Security systems consist of several electronic parts. The system requires all of them to be operating flawlessly for reliable operation. When one item fails it can be difficult to find the issues because each part relies on the other for system-wide operation. Follow these simple step-by-step instructions and you'll quickly identify the part causing the problem.
US government banned the use of Dahua, Lorex, Hikvision and other security cameras in federal facilities due to hidden backdoors. In June 2021, the FCC unanimously voted to start procedures to ban the sale of these brands to the general public by denying new products FCC approval.
The NDAA law banned the use of electronic equipment provided by specific companies. What’s interesting about the law is that it bans companies rather than countries. It ignores borders and focuses on individual entities.
Fun & Interesting How-to Videos
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